File a Commendation or Complaint
The UC Santa Cruz Police Department is dedicated to providing the finest service possible. In order to continue to provide quality service to the community, we need your assistance. This is your Police Department and we welcome your comments. We encourage you to let us know about the quality of service you receive from our employees.
If you wish to commend the actions of employees of this Department, you may do so by sending an email to Chief of Police Nader Oweis. Verbal commendations may also be given to any Department supervisor.
What if I have a complaint?
“A relationship of trust and confidence between members of the University Police Department and the community we serve is essential to effective law enforcement. Officers must be free to exercise their best judgment and to initiate law enforcement action in a reasonable, lawful and impartial manner, without fear of reprisal. Likewise, officers have a special obligation to respect the rights of all persons.
The UC Santa Cruz Police Department acknowledges its responsibility to establish a system of complaint and disciplinary procedures which not only subjects the officer to corrective action when they conduct themselves improperly, but will also protect them from unwarranted criticism when they discharge their duties properly.
It is the purpose of these procedures to provide a prompt, equitable, open and expeditious disposition of complaints regarding the conduct of members and employees of this department.
To this end, the UC Santa Cruz Police Department welcomes constructive criticism from the members of this community.”
Chief of Police
How do I make a complaint?
A complaint may be made in person, by telephone or by mail to any supervisor of the University Police Department.
Must a complaint be made in person?
An initial complaint may be made by telephone or mail. However, you will be asked to complete a written form, as well as be interviewed by an investigator.
Are there any restrictions on making a complaint?
A complaint should be made as soon after the incident as practical. All complaints will be investigated at the direction of the Chief of Police.
Will my complaint be investigated?
Each complaint is read and assigned by the Chief of Police, and will be completely and thoroughly investigated.
Will action be taken against the employee?
If an employee's actions have violated any department rules, regulations, policies, or laws, appropriate action will be taken.
Anonymous complaints may not be accepted unless there is sufficient information to warrant an investigation without the aid of the complainant.
Complaint Form (pdf format)