Phone Scam Alert

February 19, 2016

February 19, 2016
To: UC Santa Cruz Community
From: Nader Oweis, UC Santa Cruz chief of police
Re: Phone scam alert
The UC Santa Cruz Police Department has been notified of a phone scam being perpetrated against students. This scam is similar to one that was reported back in September 2015, so it may be ongoing. 
In the scam, a student receives a phone call from someone with an accent who asks for the student by name. The caller claims to be from a police department, the IRS, or a federal agency. The caller says that the student has unpaid taxes on student fees or loans, and that tax forms need to be filed. The caller says the student will be arrested if he or she doesn't immediately pay.
The caller tries to "verify" loan or FAFSA information, and collect money for the bogus unpaid charges. If you receive a call like this, DO NOT PROVIDE ANY INFORMATION TO THE CALLER. See if you can get contact information from the caller and then hang up. Report the incident to the UC Santa Cruz Police Department at 831-459-2231, ext. 1
The UC Santa Cruz Police Department cautions against making payments or revealing personal information over the phone or online to anyone you do not know. Historically in phone scams, callers have bullied the victim by becoming aggressive and threatening. If you receive a call in which the caller bullies or threatens you, simply hang up and call the dispatch center.
If anyone has received such a call, please contact our dispatch center to file a report at 831-459-2231 x1 or with the City of Santa Cruz Police Department at 831-471-1131. Online reports may be made with the City of Santa Cruz Police Department via its web site at santacruzpolice.com. This option is not avialable for the UC Santa Cruz Police Department. If you have doubts about the authenticity of a call initiated from law enforcement, you can always hang up and call us at our dispatch center to verify.
Safety Tips 
Timely warnings provide information about campus safety situations, and allow campus community members to take precautions for personal safety.
Victims are not responsible for being victimized, regardless of any action or inaction on their part. Perpetrators are responsible for crimes and their effects. 
Victims of crime and witnesses should report all crimes, suspicious people, activity or information to the UC Santa Cruz Police Department, when it is safe to do so by calling 911. 
Trust your instincts. If something or someone makes you uneasy, tell someone, avoid the person or leave the area. 
Campus Resources 
  • UC Santa Cruz is a community committed to being inclusive and welcoming of all people. We strive to provide a safe place for everyone to work and learn.
  • For students, a range of support services is also available through the Cowell Student Health Center, including personal counseling through Counseling and Psychological Services. 
  • For employees, the Employee Assistance Program can provide personal counseling and support. More information can be found online.
  • The Office of Student Conduct can be reached at (831) 459-1738 or at http://deanofstudents.ucsc.edu/student-conduct/.
  • Report all in-progress crimes by calling 911 from any landline or cell phone. Reports may also be made by utilizing one of the several "blue light," emergency or elevator phones located throughout the campus.
This bulletin is in compliance with 20 U.S.C. Section 1092 (f), the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" ("Clery Act"), and the Code of Federal Regulations (CFR).